How does my PlayHouse wallet work?

Your wallet holds money you've added to PlayHouse. It's what you use for tips, paid posts, paid messages, live streams and calls. Subscriptions are different: they're charged to your saved card. See How are transactions and charges handled?

Top up your wallet

1. Open your Wallet and select Recharge.
2. Choose an amount.
3. Choose your card, then confirm and pay.

Some top-up amounts occasionally come with extra credit. When an offer is running, you'll see it on the amount before you pay. If a processing fee applies, it's shown before you confirm too.

When you buy something and your balance doesn't cover it, you'll be asked to top up first.

See your transactions

Open your Wallet to see your recent transactions. Filter by All Transactions, Credit Transactions or Debit Transactions.

Good to know

• Only creators can withdraw. Money a fan adds to the wallet can be spent on PlayHouse but not withdrawn.
• Creators can't see your balance. Your wallet is visible only to you.
• Something looks wrong? Check your transactions first. If a balance or payment still looks wrong, contact us with the date and amount.