Money laundering and fraud are illegal and harmful to our community. PlayHouse has implemented several controls to prevent, detect, and address potential fraud and money laundering on our platform.
Neither money laundering nor fraud is permitted or tolerated on PlayHouse. We have implemented various tools, policies, and procedures to detect and prevent any attempts to use PlayHouse for these purposes.
We have a dedicated team specializing in detecting and preventing money laundering and fraud attempts on PlayHouse. This team uses human judgment, in-house technology, and third-party tools to identify and investigate suspicious behaviors or transactions. PlayHouse employees continuously look for "red flags" that may indicate money laundering or fraud, such as:
Due to our identity verification process, transaction restrictions (minimum and maximum pricing, daily limits), and other prevention and detection methods, the incidence of money laundering or fraud on PlayHouse is very rare. If we determine that someone has violated our policies, procedures, or the law, we can identify and remove that person from the platform. We may also report illegal behavior to law enforcement.
We ensure our platform protection team is continually trained on industry best practices for recognizing and preventing fraud and money laundering. We comply with all relevant national and international sanctions regimes, using third-party suppliers to check relevant databases. We comply with all legal obligations if we determine a potential user, or someone with whom they are transacting, is on a sanctioned list or involved with a sanctioned country or region.
When suspicious activity is detected or reported, we investigate and take appropriate steps. The relevant account or transaction may be suspended, and content may be removed until our investigation is complete. We also work with law enforcement as needed or required. We promptly respond to all government and law enforcement requests about potentially illicit accounts or transactions.