Why was my creator application declined?

Most declines happen because our verification provider couldn't confirm your identity from that attempt. The email we send you includes the reason.

Common reasons

• The photo of your ID was blurred, cropped, too dark or partly covered.
• The ID was expired, damaged or not a government-issued photo ID.
• The face check didn't match the photo on your ID.
• You are under 18. Creators must be 18 or older.

Try again

1. Open your creator onboarding page.
2. Choose Try again.
3. Use a valid ID, in good light, with the whole document in view.

A declined check isn't final, so you can retry.

Your profile photo

Your profile photo, cover and banner must be safe for work. If a photo can't be used, you'll see a message asking you to choose a different one. This is separate from the identity check.

Still declined?

If your account was restricted or deactivated and you think that's a mistake, you can appeal the decision.