Creators
Setting up, posting, pricing and growing your page.
- How do I get verified as a creator?Sign up at /creators/join, then complete a one-time identity check in your browser. Approval is automated.
- Why was my creator application declined?Most declines come from an identity check that couldn't be completed. You can try again from your onboarding page.
- Can I become a creator from my country?You can see which countries are supported for payouts when you add a bank account in your wallet.
- What's the difference between Public, Subscribers and Premium posts?Public posts are free for everyone, Subscribers posts are for paying subscribers, and Premium posts are paid to unlock.
- How do I set up subscription plans and bundles?Add plans in Manage Subscription Plans, set a discounted price, and mark one plan as Popular.
- How do free trials and introductory offers work?Add a 7, 14 or 30-day free trial or an introductory price to any plan, for new fans or returning ones too.
- Where can I see my analytics?Your Dashboard shows views, likes, subscribers, top posts, top spenders and earnings by source for any date range.
- How can I grow my audience and get featured?Complete your profile, post often, use offers and share your PlayHouse link where your followers already are.
- How does the referral program work?Share your referral link. When someone joins as a creator through it, you earn a share of their earnings for a set period.
- What can I do if my content is leaked to other sites?Report leaked content or impersonation from your account menu, and use the DMCA route for copyright takedowns.
- Can I remove the PlayHouse watermark?No. Photos you post carry a PlayHouse.fans/yourusername watermark to help protect your content, and it can't be switched off.
- How do fans tip me on my posts?A Send Tip button appears on your posts for fans automatically. There's nothing to switch on.
- How do I request a tip in a message?In a chat with a fan, tap the dollar icon, add a message and an amount, then choose Request.
- Who can see my profile and posts?Anyone can see your profile and Public posts. Subscribers see your Subscribers posts; Premium posts are paid to unlock.
- Is nudity allowed on PlayHouse?Nudity is allowed in posts and messages within our rules, but your profile photo, cover and banner must be safe for work.
- Can my content feature other people?Yes, if everyone shown is a consenting, verified adult. Tag anyone with a PlayHouse creator account using @username.
- Can I post AI-generated or altered content?Only of yourself, the verified creator. Fake or manipulated sexual content of anyone else, including deepfakes, isn't allowed.
- What happened to promo codes?Promo codes have been retired. Use a free trial or an introductory price on your plans instead.
- What can I charge for a subscription?You set your own subscription price within the minimum and maximum shown on the plan form, plus an optional discounted price.
- What's the difference between a paid and a free account?With a subscription plan, fans pay to see your subscriber posts. Without one, fans follow for free and you earn through paid posts and more.
- How do I send locked content in a message?In a chat, select the attachment icon, add your media, turn on Locked, set a price and an optional preview, then send.
- How do I send a bulk message?Send one message, free or locked, to a whole list of fans at once, then track opens, purchases and income.
- How do livestreams work for creators?Go live now or schedule a stream, charge for it with Go Premium, and record free streams to keep.
- How do I set up paid video calls?Set your weekly hours and call prices, then accept the bookings fans send you. Fans are refunded if a call is cancelled or cut short.
- How does content moderation work for creators?Everything you upload is checked automatically before it goes live. If staff act on your content, you're told and can appeal.
- Why has my account or content been restricted?Content is restricted when it breaks our rules or is marked sensitive. Here's what each notice means and how to appeal.
- How do I offer a discount to new subscribers?Add an offer to a subscription plan: a free trial of 7, 14 or 30 days, or an introductory price for 1 to 12 periods.
- How do I set up automatic messages?Use CRM Automation to send a message automatically to new followers, new subscribers, or fans who buy your content.
- How long do stories last, and how do highlights work?Stories disappear after 24 hours. Add them to a highlight to keep them on your profile until you remove them.
- How do reels work?Reels are short videos you edit before uploading. PlayHouse has no built-in editor or music library, and reels can't be priced or scheduled.
- What are lists and how do I use them?Lists group your fans so you can target bulk messages. Four lists are ready-made, and you can create your own.
- What are profile categories and why do they matter?Categories describe your account so fans browsing by category can find you. Choose them in your profile settings.
- How do I add a trailer video to my profile?Add a short trailer video to your profile from Edit. It works best at 1920 x 1080.
- Can I link my other social accounts to my profile?Yes. Add links to Instagram, Facebook, X, YouTube and TikTok in your profile settings so fans can find you elsewhere.
- How do I use hashtags?Type # followed by a word in your caption. Fans can search hashtags in Explore to find posts like yours.
- How do I add notes to a chat?Keep private notes about a fan in any chat. Only you can see them.
- What can I show in a livestream?The same rules apply to livestreams as to posts. You also need the rights to any music, games or video you show.