How do I accept or decline a creator's request?
When a creator asks to work with your agency, we email you and the request appears in your dashboard. Only the agency owner can accept or decline.
Review a request
- Sign in and open Agency, then Agency Creators.
- Open the New Requests tab. Each request shows the creator's name and username, the Commission they're offering and their Description.
- Select the info icon for the creator's details.
Accept
- Select the accept icon.
- Choose the employees who will look after this creator, then select Done.
- Select Confirm & Accept.
The link then waits for our team to approve it, under Pending Admin Approval. We email you and the creator once it's approved, and it moves to Linked/Accepted.
Decline
- Select the decline icon.
- Enter a reason and select Submit. We pass your reason on to the creator.
The other tabs
- Pending Admin Approval: links you've accepted that are waiting for our team.
- Linked/Accepted: creators you work with now, with their verification status.
- Unlinked/Rejected: past links and declined requests.
- Cancelled: requests the creator withdrew.
Each creator has a Status Log showing the history of the link.
Last reviewed 7 October 2026