How do I accept or decline a creator's request?

When a creator asks to work with your agency, the request appears under Requests in your agency console. Only the agency owner can accept or decline.

Review a request

1. Sign in and open Requests. The tab shows how many are waiting.
2. Select Review next to the creator. You see their username, the share they're offering, their message, and a link to View page.

The creator sets the share in their request. You can't change it here. If it isn't what you agreed, decline and ask the creator to send a new request. To change the share of a creator you already work with, see agency commission.

Accept

1. Under Who works with this creator, check the people on your team who will look after them. You're checked to start with, and at least one person must be chosen.
2. Select Accept.

The link then shows Waiting for PlayHouse while we review it. Your share starts once we approve it, and the creator shows as Active under Creators.

Decline

Select Decline. The request closes, and the creator can ask another agency.

History

Each creator's page has a History of the link: when it was asked, accepted, approved or ended, by whom (the creator, your agency or PlayHouse), and the share.