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How do I add and manage agency employees?

Employees let your team work on creators' accounts without sharing anyone's login. Each employee only works on the creators you assign to them.

Add an employee

  1. Sign in and open Agency, then Agency Employee.
  2. Select Add Employee.
  3. Add a profile picture, and enter their first and last name, username, email and a password.
  4. Select Add.

Your employee then signs in on the agency login page with that email and password, plus a code we email them.

Assign employees to creators

You choose employees when you accept a creator. To change them later, open Agency Creators > Linked/Accepted and select Change Employee.

Manage employees

On Agency Employee, the Active, Suspended and Deleted tabs list your team. For each employee you can:

  • check the Device Log to see where and on what devices they've signed in;
  • Suspend or Delete them;
  • Reset Password;
  • check their Status Log.

Only the owner sees the Agency menu. Employees can't accept or decline creators, and they don't get the Agency Wallet.

Last reviewed 7 October 2026