Agencies
Working with creators as an agency, and joining one.
- How do I join an agency as a creator?Open Your agency from your Profile, ask an agency to join with the share you're offering, and you're linked once the agency accepts and PlayHouse approves.
- How does agency commission work?Your agency's commission is the share of each sale you agree to pay it. It comes off the sale automatically, alongside the 15% platform fee.
- How do I leave an agency or cancel a request?Withdraw a request or leave your agency at any time from Your agency. Leaving takes effect at once, and the agency's share stops.
- Can I work with more than one agency?No. A creator can be linked to one agency at a time, and can only have one open request.
- What can an agency see and do on my account?Your agency's team works on your messages, content and money settings from their own sign-in. Your account settings, wallet and payout details stay with you.
- How do I sign up as an agency?Apply on the agency application page. There's no password: once we approve your agency, you sign in with a code we email you.
- How do I sign in as an agency?Agency owners and team members sign in at playhouse.fans with their email and a code we send them, plus a code from their authenticator app.
- How do I accept or decline a creator's request?Open Requests in your agency console, choose who on your team will work with the creator, and accept or decline. PlayHouse then approves the link.
- How do I manage my creators as an agency?Owners manage each creator's link, team and permissions in the agency console. To work on a creator's account, select Work as next to them.
- How do I see my agency's earnings and withdraw them?Your agency's share lands in the agency wallet on each sale. The agency owner can see the balance and withdraw it to a bank account.
- How do I add and manage agency team members?Agency owners invite team members by name and email, choose the creators each one works with and what they can do, and can suspend or remove them.
- How do I update my agency's details?Edit your agency's description and phone number under Settings in the agency console. To change other details, contact us.
- Why manage creators on PlayHouse as an agency?Agency tools let you run your creators' accounts, team and commission in one place, without anyone sharing a sign-in.
- What are agency bounties?PlayHouse may pay an agency a set amount for each creator who links to it during a bounty window and reaches a qualifying amount of sales in time.