How do I see my agency's earnings and withdraw them?

Your agency's commission is paid into your agency wallet automatically each time a linked creator makes a paid sale. Only the agency owner can see the wallet and withdraw from it.

View your earnings

1. Sign in and open Agency, then Agency Wallet.
2. Your balance is split into Available and Pending. Select the info icon to see what each one means.
3. Select Withdrawal History to see past withdrawals.

Withdraw

1. In Agency Wallet, select Withdraw Money.
2. Enter the amount and follow the steps. You'll see a breakdown before you confirm.

For how payouts reach your bank, see how payouts work.

Refunds and chargebacks

If a sale is refunded or charged back, the agency's share is taken back from the agency wallet. This can happen after the money was paid in, and it can take your balance below zero. See agency commission.