What should I do if someone else got into my account?

Act quickly, in this order.

1. Secure your email

Anyone who can read your email can get a sign-in code. Change your email account's password and turn on its own two-step verification.

2. Reset your PlayHouse password

If your account has a password, change it. Changing or resetting your password signs you out on every device, including anyone else's.

• If you can sign in: open More, then Security, and select Change password. See Change your password.
• If you can't: use Forgot password? on the log-in page. See Forgot your password.

3. Turn on two-factor

Add an authenticator app and keep email two-factor on. See Two-factor authentication.

4. Check your account

Look over your profile, your saved cards and your recent purchases. If you see charges you didn't make, tell us.

If you can't get back in

Contact us. Tell us the email address on the account and what happened.