Why can't I withdraw my earnings?
Work through these in order.
- Your earnings are still pending. Money you earned in the last 7 days shows as Pending and can't be withdrawn yet. Check the Available tab in your Wallet.
- The amount is below the minimum. The withdrawal form tells you the minimum if you enter less.
- Your bank details are missing or wrong. Check the bank account you're paying out to and re-enter the details exactly as your bank shows them. If the form says bank fields aren't set up for your country, payouts there aren't available yet.
- Your verification needs attention. Earning and withdrawals need a verified creator account. If we've asked you to verify again, complete that first. See Payout on hold and re-verification.
- Your balance is negative. If a refund or chargeback took your balance below zero, you can't withdraw until new earnings cover it. See Chargebacks for creators.
- Your earnings are on hold. While we investigate a possible breach of our Terms or suspected fraud, we can hold some or all of your earnings. If this applies, you'll see a message saying so when you try to withdraw. It also tells you how much you can still withdraw if only part is held.
If none of these fit, contact us.
The policy behind this
Last reviewed 7 October 2026