I forgot my password. What do I do?

PlayHouse doesn't use passwords, so there's nothing to reset.

Sign in with a code

1. Go to playhouse.fans and enter the email address on your account.
2. Choose Continue with email.
3. Enter the 6-digit code we email you and choose Continue.

You get a new code each time you sign in. See Why can't I log in?

If you used to have a password

Password sign-in has been retired. Use the same email address you signed in with before. Your account, subscriptions and purchases are still there.

Want extra protection?

You can add an authenticator app, so signing in also needs a code from your phone. See How does two-factor authentication work?

Can't open your email any more?

Codes go to the email address on your account, so you'll need our help. Contact us, choose My account or signing in, and tell us the email address on the account.