Why do I get a code every time I sign in?
PlayHouse sends a code every time you sign in. It isn't a sign that something is wrong, and it isn't triggered by a new device or location.
- The 6-digit code from your email is how you sign in, because PlayHouse has no passwords. You'll get one every time.
- A code from your authenticator app is also needed if you've added one. See How does two-factor authentication work?
A code you didn't ask for
Someone may have typed your email address, by mistake or on purpose. Don't share the code with anyone. Without it they can't sign in. If you're worried, see What should I do if someone else got into my account?
Last reviewed 22 October 2026