How does PlayHouse deal with hate speech?

Hate speech is content that attacks someone, or uses discriminatory language about them, because of who they are. That includes race, ethnicity, national origin, immigration status, caste, religion, sex, gender identity or expression, sexual orientation, age, disability, serious illness or veteran status. Hate speech, threats and harassment aren't allowed on PlayHouse.

How we find it

• Your reports. Select Report on a post, profile, story, comment, message, chat, livestream or video call (choose Harassment or threats, or Hate or harassment on a livestream). Our team reviews every report and tells you the outcome. See How do I report a post, message or account?.
• Review of messages. Messages aren't end-to-end encrypted, so our safety team can review a conversation that's been reported. See Are my messages private?.
• Hateful symbols. Automated image checks flag offensive symbols in uploads for our team to review.

What we do

If content breaks our rules, we may remove it, warn the account, or suspend or ban it. Serious or repeated violations can lead to a permanent ban. When we act on your content, we send you a statement of reasons, and you can appeal. See How do I appeal a decision?.

Protect yourself

• Block anyone you don't want to hear from: open your chat with them, select the options button at the top, then Block.
• Creators can choose who can message them in Messaging settings.
• If someone threatens your safety, contact your local emergency services.