Safety & privacy
Reporting, moderation, privacy and how we keep people safe.
- How do I report an account or a post?Use Report on a post or a profile to tell our safety team about anything that breaks our rules, including hate, abuse or intimate images shared without consent.
- How does content moderation work on PlayHouse?Uploads are checked automatically before they go live, people review what's flagged or reported, and you can appeal most decisions.
- Are my messages private?Messages are only shown to the people in the conversation, but they aren't end-to-end encrypted and our safety team can review them.
- How does PlayHouse prevent non-consensual intimate images?Intimate images shared without consent are banned. We match uploads against StopNCII.org, review reports quickly and act against anyone who shares them.
- How can I use StopNCII.org to protect my images?StopNCII.org lets you create hashes of your intimate images so PlayHouse and other partner platforms can block them, without uploading the images.
- Can I withdraw consent for content I appear in?Yes. If you no longer consent to intimate content of you on PlayHouse, report it and we'll review it for removal.
- How do I report copyright infringement on PlayHouse?If your work was posted on PlayHouse without permission, send us a DMCA takedown notice. You don't need a PlayHouse account.
- How does PlayHouse protect creators and their content?We make copying harder, check every upload for abuse, verify creators and help you act when your content is stolen.
- How does PlayHouse fight child sexual abuse material?Child sexual abuse material is banned. We check every upload against known-abuse lists, specialists review anything flagged, and confirmed cases go to NCMEC.
- Where can I find a crisis helpline?If you're struggling or in crisis, these directories list free helplines in your country. In an emergency, call your local emergency number.
- Does PlayHouse offer mental health support?We don't provide counselling, but these are the free helplines and PlayHouse tools that can help when work gets hard.
- How does PlayHouse deal with hate speech?Hate speech, threats and harassment are banned. We act on reports and review messages when needed, with penalties up to a permanent ban.
- How does PlayHouse prevent fraud and money laundering?Fraud and money laundering are banned. We verify creators, watch for suspicious payments and accounts, and can hold earnings or suspend accounts.
- How can law enforcement contact PlayHouse?Law enforcement should read our Law Enforcement Guide and send official requests through our legal request form.