Getting started
Sign up, sign in and find your way around.
- How do I sign up as a fan?Enter your email on PlayHouse, then the 6-digit code we send you. No password needed.
- How do I become a creator?Sign in with your email, add a few details, then complete a one-time identity check. Approval is automated.
- Who can use PlayHouse?Anyone 18 or over (or the legal age where you live) who is allowed to use PlayHouse under local law. You sign up with an email address.
- How do I install PlayHouse on my phone?PlayHouse is a web app. Add it to your Home Screen from Safari or Chrome to open it like an app and get notifications.
- How do I manage my notifications?See your notifications under Notifications, and choose which email and push notifications you get in Notification Settings.
- What are push notifications?Alerts on your phone or computer when PlayHouse isn't open. Allow them in your browser, and choose which ones you get.
- Why am I not getting notifications?Check your PlayHouse notification settings, your browser and device permissions, and that you're signed in on that device.
- How do I switch between dark and light mode?Tap the moon or sun icon at the top of the menu to switch between dark and light mode.
- How do messages work?Send text, photos, files and voice messages, reply, delete your own messages, see when you've been read, and search a chat.
- How do I contact PlayHouse?Search help first. If you still need a person, use the contact form at /help/contact and we'll reply by email.