How do I contact PlayHouse?

Most questions are answered in this help center, so start with a search. If you still need us, here's where to go.

Contact support

1. Go to Contact support.
2. Under What do you need help with?, describe your problem in a few words.
3. We'll show articles under These may answer it:. Check them first.
4. If none of them help, choose None of these help – contact us.
5. Fill in the form, choose a topic under What's it about?, and choose Send message.

You'll see a reference number, and we'll email you a copy and reply to the address you gave. Never include passwords or card numbers in your message.

You can also use the form for feedback, feature ideas, or press and media inquiries: choose Something else.

Follow up on a request

Signed in? Open Profile, then Your requests, to see our replies and answer them. See Where do I see replies to my support requests?

Other requests

Some requests have their own form, which gets them to the right team:

• Appeal a decision about your account: use the account appeal form within 6 months of the decision. For a post or other content, use the link in the email we sent you. See How do I appeal a decision?
• Your intimate content shared without consent, or someone impersonating you: use Report leaked content or impersonation if you're signed in. Without an account, use our intimate image removal form. We act on valid requests to remove intimate images within 48 hours.
• Copyright (DMCA): use the DMCA takedown form. See How do I report copyright infringement on PlayHouse?
• Legal, law-enforcement, privacy or data requests: use the legal request form.
• A security vulnerability: see Security Reporting.
• Content or an account that breaks the rules: choose Report on it, or use Contact support and choose Report illegal or harmful content. See How do I report a post, message or account?
• Someone else is in your account: see What should I do if someone else got into my account?